30 Jun 2016

It Isn’t About Technology

Business services are usually at the core of organizational endeavors, structured to build and manage a variety of workflows and dependencies in a concerted manner. The end goal for all such services is the smooth functioning of an organization, built around some strategic goals usually manifested in revenues, growth, competitiveness and shareholder value. Over the course of more than two centuries, industrial advancements – enabled through scientific and technological innovations – have assisted with building and sustaining complex workflows, products and services. Alongside such changes organizations have endeavored to enhance agility and flexibility, compliance and discipline, competitiveness and customer centricity, market presence and growth, knowledge and intelligence.

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